Easy install, my first time installing audio equipment. Works as advertised.
My only question is - do I have to hold the home button to turn on the decoder/Apple Car-play every-time? I wish when I started my truck it would just default to this screen.
Wish I had installed this years ago.
Upon installation about a month ago, I made a review complaint about the defects I was encountering. Now, after it working a bit started to go in and out of a blank dark screen. Would not respond to the touch screen commands and now it has completely wiped the entire factory radio on my Tacoma. When I start the vehicle, the stereo is black, as if totally wiped.
Customer service only asked me a couple of pictures of the mounted decoder and insisted I would correct issues with settings that already were in place. Then they gone completely silent. Now I have a disabled car radio.
Thank you, Marco, for providing your second review. We sincerely apologize for falling short in supporting you. We regret missing the opportunity to follow up promptly on your concerns.
It appears the issue may be related to connection failures, software, or hardware. While we offered a replacement to resolve the matter, we understand that the frustration you experienced has led you to prefer a refund instead.
Once again, we deeply apologize for the inconvenience caused and appreciate your patience and feedback.
Great product I've worked for a shop for 30 years installing audio gear I've put in a couple in the past. When I bought my wife a 2018 tacoma first thing she wanted was wireless android auto and I remembered the only one I installed that wasn't all fuzzy and great install instructions. I'd recommend to anyone over other add on module.
Easy install, not very fast in performance, limited use of applications, poor contrast and brightness.
We have reached out to Marco directly explaining that the applications are entirely controlled by CarPlay environment, the applications, their use and performance are not related to our decoder. Marco complained that a Map application was not working well, and after our review, it is the application developer problem with CarPlay, it is not related to our product. Our decoder it is not the 'brain', the phone system controlls all applications and performance, if it is slow response, it is the phone slow response. Our decoder is an interface that allows the CarPlay system to be displayed on the head unit screen. Although we do not agree with this review, since it does not represent what our product is meant for, this is a good example to explain more in detail how CarPlay and Android Systems work.
Such a great upgrade for those not wanting to install an entirely new head unit. Install was very easy and straight forward. I had to update my decoder as I have the unit with the volume and tune knobs on top. That went flawless as well. Still trying to figure it out a bit but so far Carplay performs great with no delay or lags. The only thing I did differently from the instructions was cut out a portion of the front mount plate with a dremel to protect the ribbon cable coming from the decoder box. If you watch the install video you can see they did the exact same thing but did not mention it. I did have to reach out to support before installing to ask a question about the software adjustment and Carolina replied within the hour. I would highly recommend this upgrade!
